privacy policy

Privacy Policy 

Last Updated: September 6, 2026

Vezill (“Vezill,” “we,” “us,” or “our”) respects your privacy and is committed to protecting personal information entrusted to us.

This Privacy Policy explains how we collect, use, store, disclose, and protect personal information when you visit Vezill.com, create an account, purchase or sell digital products, participate as a creator or reseller, communicate with us, or otherwise use Vezill’s websites, marketplace features, services, and related technologies (collectively, the “Services”).

This Policy also explains the choices and rights that may be available to you under applicable data protection and privacy laws.

By using Vezill, you acknowledge the practices described in this Privacy Policy.

1. About Vezill

Vezill is a digital marketplace that enables users to discover, purchase, create, publish, sell, distribute, and, where applicable, legally resell digital products subject to the licence and usage rights associated with each product.

Depending on how you use the platform, you may interact with Vezill as a visitor, registered user, buyer, creator, seller, reseller, affiliate, or other marketplace participant.

For purposes of applicable data protection laws, Vezill may act as a data controller or equivalent responsible entity for personal information processed in connection with operating the platform.

2. Information We May Collect

The information we collect depends on how you interact with Vezill.

A. Information You Provide

We may collect information such as:

• name;

• username or account name;

• email address;

• telephone number;

• country or region;

• account and profile information;

• billing or transaction-related information;

• seller, creator, reseller, or affiliate information;

• payment or payout information;

• products uploaded, purchased, downloaded, sold, or resold;

• licences, permissions, or rights associated with digital products;

• customer-support communications;

• reviews, comments, messages, or other content you submit;

• marketing and communication preferences; and

• information you voluntarily provide when communicating or interacting with Vezill.

B. Transaction Information

When you purchase or sell a product, we may process information concerning the transaction, including:

• product purchased or sold;

• transaction amount and currency;

• transaction date and status;

• commissions, royalties, platform fees, or seller earnings;

• refunds or disputes;

• payment or payout status; and

• identifiers supplied by payment service providers.

Payment information may be processed directly by independent payment processors or financial service providers. Vezill may therefore not receive or store your complete debit card, credit card, bank account, or mobile-payment credentials.

C. Information Collected Automatically

When you access Vezill, certain information may be collected automatically, including:

• IP address;

• browser type;

• device type;

• operating system;

• language;

• approximate location derived from IP address;

• referring and exit pages;

• pages or products viewed;

• searches;

• clicks and interactions;

• session information;

• login activity;

• timestamps;

• cookie or similar technology identifiers; and

• diagnostic, security, and performance information.

We may use cookies, pixels, local storage, analytics technologies, and similar tools as described in this Policy and any applicable Cookie Policy or consent interface.

3. How We Use Personal Information

We may process personal information to:

• create and administer user accounts;

• authenticate users and maintain account security;

• operate the Vezill marketplace;

• process purchases, sales, downloads, commissions, royalties, refunds, and payouts;

• connect buyers with digital products and sellers;

• provide creators, sellers, and resellers with marketplace functionality;

• maintain transaction and licensing records;

• provide customer service and respond to enquiries;

• send important account, transaction, security, and service communications;

• personalize marketplace functionality and product discovery;

• improve our website, products, services, and user experience;

• measure platform usage and performance;

• conduct analytics and business intelligence;

• detect spam, fraud, abuse, security threats, prohibited activity, and violations of our Terms;

• protect Vezill, its users, creators, sellers, buyers, and third parties;

• enforce contracts, licences, policies, and legal rights;

• comply with tax, accounting, regulatory, court, law-enforcement, and other legal obligations;

• send marketing communications where permitted by law; and

• establish, exercise, or defend legal claims.

We will not use personal information for materially incompatible purposes without an appropriate legal basis or notice where required by applicable law.

4. Legal Bases for Processing

Where laws such as the GDPR or similar data protection frameworks require a legal basis, we may rely on one or more of the following:

Performance of a contract: Processing necessary to provide the Services you request, administer your account, process marketplace transactions, or fulfil our contractual obligations.

Consent: Processing carried out with your consent, such as certain marketing communications or non-essential cookies where consent is required.

Legitimate interests: Processing reasonably necessary for legitimate business interests, such as securing the platform, preventing fraud, improving our Services, understanding platform usage, and protecting our legal interests, provided those interests are not overridden by applicable privacy rights.

Legal obligations: Processing required to comply with applicable laws, regulations, lawful requests, tax requirements, accounting obligations, or legal proceedings.

Where required, you may withdraw consent at any time. Withdrawal does not affect processing lawfully carried out before consent was withdrawn.

5. Marketplace Transactions and Other Users

Vezill operates as a marketplace. Certain information may therefore need to be made available to another marketplace participant to complete or support a transaction.

For example, relevant transaction information may be provided to a seller, creator, buyer, reseller, or service provider when reasonably necessary to:

• fulfil a purchase;

• provide access to a digital product;

• administer licences or resale rights;

• process commissions or royalties;

• provide customer support;

• handle refunds or disputes; or

• prevent fraud or misuse.

Users receiving personal information through Vezill must handle it lawfully and may not use marketplace information for unauthorized purposes.

6. Payments and Payouts

Payments and payouts may be handled by third-party payment processors, banks, mobile-money providers, payment gateways, or other financial service providers.

These providers may collect information directly from you and process it under their own terms and privacy policies.

Vezill may receive limited transaction information from these providers, such as transaction identifiers, payment status, amount, currency, payer or payee information, and fraud-prevention signals.

Users should review the privacy practices of the relevant payment provider before submitting financial information.

7. Cookies and Similar Technologies

Vezill may use cookies and similar technologies to:

• keep users signed in;

• remember preferences;

• operate essential website functionality;

• maintain security;

• prevent fraud;

• understand website usage;

• measure performance;

• improve products and services; and

• support advertising or marketing where permitted.

Where required by applicable law, non-essential cookies will be used subject to appropriate consent or preference controls.

Users may also control certain cookies through their browser settings. Disabling essential cookies may affect the operation of some Vezill features.

8. Analytics, Recommendations and Automated Technologies

Vezill may use analytics, algorithms, machine learning, artificial intelligence, or other automated technologies to support functions such as:

• search;

• product discovery;

• recommendations;

• marketplace ranking;

• fraud and abuse detection;

• content moderation;

• customer support;

• security;

• analytics; and

• service improvement.

Where applicable law provides rights concerning decisions based solely on automated processing that produce legal or similarly significant effects, Vezill will provide applicable safeguards and methods for exercising those rights.

Vezill does not represent that every recommendation, ranking, or automated output is error-free.

9. Marketing Communications

Where permitted by law, we may send information concerning:

• new Vezill features;

• digital products;

• marketplace opportunities;

• creator or seller resources;

• promotions;

• platform updates; and

• other relevant services.

You may unsubscribe from promotional emails using the unsubscribe mechanism provided in the communication or by contacting us.

Unsubscribing from marketing does not prevent us from sending essential transactional, account, security, legal, or service-related communications.

10. When We May Share Information

We may disclose personal information where reasonably necessary to:

Service Providers

Companies that assist us with services such as:

• hosting and cloud infrastructure;

• payment processing;

• email delivery;

• analytics;

• cybersecurity;

• fraud prevention;

• customer support;

• communications;

• database management; and

• other technical or operational services.

These providers receive information only as appropriate for their functions and subject to applicable contractual and legal obligations.

Legal and Regulatory Requirements

We may disclose information where we reasonably believe disclosure is required to:

• comply with applicable law;

• respond to a valid court order, subpoena, regulatory request, or lawful government request;

• investigate fraud or unlawful conduct;

• protect users or the public;

• protect Vezill's rights, property, or security; or

• establish, exercise, or defend legal claims.

Business Transfers

If Vezill undergoes a merger, acquisition, restructuring, financing, sale of assets, insolvency proceeding, or similar corporate transaction, information may be transferred as part of that transaction subject to applicable legal requirements.

11. Sale or Sharing of Personal Information

Vezill does not sell personal information for monetary consideration as part of its ordinary marketplace business model.

However, certain privacy laws use terms such as “sell” and “share” more broadly, including in relation to some advertising or cross-context behavioural advertising technologies.

Where Vezill engages in activities that constitute a sale or sharing under applicable law, eligible users will be provided with the legally required notice and opt-out mechanisms.

12. International Data Transfers

Vezill is designed for an international audience. Personal information may therefore be processed or stored in countries other than the country where you live.

These countries may have privacy and data protection laws that differ from those in your jurisdiction.

Where required by applicable law, Vezill will use appropriate safeguards for international transfers, which may include contractual protections, adequacy mechanisms, approved transfer arrangements, or other lawful safeguards.

13. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected or as required or permitted by law.

Retention periods may depend on factors including:

• whether your account remains active;

• the nature of the information;

• marketplace transaction requirements;

• licensing and ownership records;

• contractual obligations;

• tax and accounting requirements;

• fraud-prevention needs;

• dispute-resolution requirements; and

• applicable limitation periods or other legal obligations.

When information is no longer reasonably required, we may delete, anonymize, aggregate, or otherwise securely dispose of it, subject to applicable law.

14. Data Security

Vezill uses reasonable administrative, organizational, and technical safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration, disclosure, or destruction.

These measures may include access controls, authentication mechanisms, encryption where appropriate, monitoring, backups, secure infrastructure, and restricted access to personal information.

No website, database, internet transmission, or electronic storage system can be guaranteed to be completely secure. Users should therefore use strong, unique passwords and keep their account credentials confidential.

If you believe your Vezill account has been compromised, contact us promptly.

15. Your Privacy Rights

Depending on your location and applicable law, you may have rights concerning your personal information, including the right to:

• know whether and how your personal information is being processed;

• request access to personal information;

• request correction of inaccurate information;

• request deletion of personal information;

• object to certain processing;

• request restriction of certain processing;

• withdraw consent where processing is based on consent;

• request portability of eligible personal information;

• opt out of certain marketing;

• opt out of certain sale, sharing, or targeted advertising activities where applicable;

• limit certain uses of sensitive personal information where applicable;

• request information about categories of personal information collected or disclosed;

• lodge a complaint with an applicable data protection authority; and

• receive equal service without unlawful discrimination for exercising applicable privacy rights.

These rights are not absolute and may be subject to legal exceptions.

Vezill may need to verify your identity before fulfilling certain privacy requests. Where legally permitted, an authorized representative may submit a request on your behalf subject to appropriate verification.

16. European Economic Area, United Kingdom and Similar Jurisdictions

Where the GDPR, UK GDPR, or comparable laws apply, eligible individuals may have rights to access, rectify, erase, restrict or object to processing, obtain data portability, withdraw consent, and exercise applicable rights concerning automated decision-making.

Individuals may also have the right to lodge a complaint with the competent data protection supervisory authority.

17. Kenya Privacy Rights

Where Kenya's Data Protection Act, 2019 and applicable regulations apply, data subjects may have rights including the right to:

• be informed about the use of their personal data;

• access personal data held about them;

• object to certain processing;

• request correction of false or misleading information; and

• request deletion where applicable.

Eligible individuals may also have the right to lodge a complaint with Kenya's Office of the Data Protection Commissioner (ODPC).

18. California and Other U.S. State Privacy Rights

Residents of California and other U.S. states with applicable comprehensive privacy laws may have additional rights concerning their personal information.

Depending on the applicable law and whether Vezill meets the relevant statutory thresholds, these rights may include rights to:

• know or access personal information;

• correct inaccurate information;

• delete eligible information;

• obtain information concerning categories of information collected or disclosed;

• opt out of the sale or sharing of personal information;

• opt out of certain targeted or cross-context behavioural advertising;

• limit certain uses of sensitive personal information; and

• exercise privacy rights without unlawful discrimination.

Where legally required, Vezill will provide appropriate methods for exercising these rights and honour qualifying opt-out preference signals.

19. Children's Privacy

Vezill is intended for adults and is not designed for children.

Unless expressly permitted under separate terms or applicable law, users must be at least 18 years old to create an account, sell products, participate in resale programmes, receive payouts, or enter into marketplace transactions through Vezill.

We do not knowingly seek to collect personal information from children in violation of applicable law.

If we learn that personal information belonging to a child has been collected unlawfully, we will take appropriate steps to delete, restrict, or otherwise process the information as required by applicable law.

Parents or legal guardians who believe a child has provided personal information to Vezill should contact us.

20. User-Generated and Public Information

Information that you intentionally make public through a seller profile, creator profile, product listing, review, comment, forum, or other public area of Vezill may be visible to other users and potentially to search engines and other third parties.

Do not publish personal or confidential information that you do not want to become publicly accessible.

21. Third-Party Websites and Services

Vezill may contain links to websites, payment services, social networks, applications, products, or services operated by third parties.

Vezill does not control the privacy practices of independent third parties. Their collection and use of personal information are governed by their respective privacy policies.

Users should review those policies before providing personal information to third-party services.

22. Account Security

You are responsible for maintaining the confidentiality of your login credentials.

You should:

• use a strong and unique password;

• avoid sharing your password;

• secure devices used to access Vezill;

• log out of shared or public devices; and

• notify Vezill promptly if you suspect unauthorized account access.

23. Data Breaches and Security Incidents

If Vezill becomes aware of a personal-data breach or security incident, we will investigate and take reasonable steps to contain and remediate the incident.

Where required by applicable law, Vezill will notify affected individuals and/or the appropriate regulatory authority within applicable legal timeframes.

24. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect:

• changes to Vezill's Services;

• new technologies;

• changes to our data practices;

• legal or regulatory developments; or

• security and operational requirements.

The latest version will be published on Vezill.com with an updated “Last Updated” date.

Where changes materially affect your rights or how we process personal information, we may provide additional notice or obtain consent where required by law.

We encourage users to review this Privacy Policy periodically.

25. Contact Vezill

If you have questions, concerns, complaints, or requests regarding this Privacy Policy or Vezill's handling of personal information, please contact:

Vezill – Privacy Team
Email: admin@vezill.com
Website: Vezill.com

When submitting a privacy request, please provide enough information for us to identify your account and understand your request. Do not send passwords or unnecessary sensitive information by email.

26. Complaints to Regulatory Authorities

Depending on where you live, you may have the right to lodge a complaint with your local data protection or privacy authority if you believe your personal information has been processed unlawfully.

We encourage users to contact Vezill first so that we have an opportunity to investigate and respond to the concern.

By using Vezill, you acknowledge that you have read this Privacy Policy and understand the data-processing practices described above.